Customer Reviews

Drove from Milton because their prices are very reasonable. After speaking with Frank and Jerry I felt confident in buying my car from this dealership. They are easy to talk to with no pushy sales.

Customer: Isi Marchese
Date: 2019-09-30
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I enjoy the good service from performance Ford. The advisor keeps me up to date during the process. The shuttle service is fast and friendly. I highly recommend their service team based on consistent results and friendly staff.

Customer: Mark Morris
Date: 2019-09-16
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We have been very pleased with our experience at Performance Ford. My wife was on the chat line with Tim who greeted us at the door. He introduced us to Mark Renaud who worked very hard to find a truck to meet our needs. We wanted safety features, great gas mileage and comfort. He has patiently showed us all the new features and how they work as we have never had them before. He made the stressful decision of choosing a new vehicle much easier for us. We would definitely recommend Performance Ford and Mark Renaud.

Customer: Bill Derbyshire
Date: 2019-09-06
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New service adviser Mari was very customer-focused and helpful. My Ford Edge 24K service was completed by noon. Rides both ways very good!

Customer: Anne Haas
Date: 2019-09-03
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Ford took great care of me with my recall. They were able to drive me to work while my car was worked on and they were very kind enough to also pick me up from work and drove me back to Ford. There is one thing I am most thankful and great full that they not only fixed my recall but they also went out of their way to rotate my tires due to a tire pressure sensor I had on my car, not only that but they also did a diagnostic on my check engine light. Thank you Ford for making my experience such an amazing one. I will always go back to them for my issues. Thank you, and I hope this helps everyone else who may have doubts, throw your doubts away, and go see Ford Performance on provincial road in Windsor Ontario!

Customer: Alda Audeshe
Date: 2019-08-09
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Vehicle selection is amazing. Sales and service in particular are second to none. I have really enjoyed my experience at Performance Ford

Customer: ginny kereliuk
Date: 2019-08-08
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I recently had my vehicle serviced at Performance Ford. My service advisor Cristian was awesome - friendly, courteous, helpful and knowledgeable. My vehicle was serviced in half the time that I had expected and everything has been running smoothly with the vehicle so far! My vehicle was also given a car wash before I picked it up! The service manager was very welcoming upon my arrival, and he also sent me a letter at the completion of the service work to thank me and provide me with his contact information should I have any questions or concerns. The shuttle service to and from my home was excellent as well - prompt and courteous. Overall I had an outstanding experience having my vehicle serviced at Performance Ford! Thank you so much!!!

Customer: Lisa Courtenay
Date: 2019-08-06
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Very professional friendly and informative Howell is one of the best salespeople I ever met. Highly recommend Performance Ford

Customer: Randy Romanick
Date: 2019-08-03
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Performance Ford What an Amazing Place If you are looking for a Vehicle Go see Dylan Vanderbeck and Moe Hazmie Hands Down Ford makes the best Truck! The ride is Amazing and The Fuel Economy is unbelievable. Make sure you check out Performance Ford

Customer: Zeus's Dad
Date: 2019-07-25
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Excellent service through and through. I never have a lot of time on my hands so I was messaging late at night at the gym and surprised to get an answer. The person online was quite helpful considering the time! They set me up with a contact for the AM and took all my information and suggested I would expect to receive a call. By chance I was in the area the next day and stopped in for a test drive. I was directed to a gentleman by the name of Mark Renaud. Amazing guy; took beyond excellent care of me from start to finish. Very happy with my first time ever truck; the F150!

Customer: Rob L'Ecuyer
Date: 2019-07-22
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Excellent service through and through. I never have a lot of time on my hands so I was messaging late at night at the gym and surprised to get an answer. The person online was quite helpful considering the time! They set me up with a contact for the AM and took all my information and suggested I would expect to receive a call. By chance I was in the area the next day and stopped in for a test drive. I was directed to a gentleman by the name of Mark Renaud. Amazing guy; took beyond excellent care of me from start to finish. Very happy with my first time ever truck; the F150!

Customer: Rob L'Ecuyer
Date: 2019-07-01
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Brandy in the service department was phenomenal!!! I had to be somewhere and she ensured my car would be ready for me. I waited for the car and as promised it was done quickly and efficiently....it was even washed!!! Thank you Brandy!!!

Customer: Anna Bodnar
Date: 2019-06-25
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I switched to Performance Ford because they were on top of their game. After purchasing 7 new vehicles since 2010 and dealing with the other dealership, Performance Ford was light years ahead for customer service and satisfaction. I would like to thank Elaine Rueger for always going the extra mile in helping me with warranty work and following up to make sure I was 100% satisfied with everything. Great job Elaine!!

Customer: Randy Bondy
Date: 2019-05-28
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Mark my salesperson was very knowledgeable. Gave me options and did not pressure me. After deciding on the truck I wanted I received on the date with all the paperwork ready for me. Mark went through on the options on my new F 150 and want to thank Performance Ford for the wonderful experience. Love my 5 L F 150.

Customer: john dagnolo
Date: 2019-05-27
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Always happy with the service I receive from Performance Ford. Always in for service within a week of calling, and I never have to wait long to get my shuttle home. My truck needed an oil change, and 3 recalls done, and I was so pleased with how quickly they called to say it was ready!

Customer: Becky Duggan
Date: 2019-05-06
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The salesperson Frank was a top notch. The service was very good. Moe in the business office worked hard on getting the deal finalize. My 2019 F150 a very good truck.

Customer: Dan Hussey
Date: 2019-05-03
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Once again, I am impressed with the service received by Brian and his team. Personally it is Brian, his service reps and his all round staff who keep me going back. I trust him immensely with our vehicle's services and his expertise/knowledge of what I should be looking at down the road! The staff always brighten my day when I visit! Thank you again!

Customer: Gino Piazza
Date: 2019-05-01
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I brought my mustang in to have the airbag replaced and the service was just amazing. Everyone working in the service area was so accommodating, and even offered me coffee upon driving in. They were all personable, and explained everything that was being done . I highly recommend Performance Ford.

Customer: Alison Caylor
Date: 2019-04-19
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This was my first time with Performance Ford. My experience was awesome, my sales person Jerry Hartford was very good, knowledgeable, relaxed and not pushy which is important to me. I can't say enough about the service I received and how good I felt about the purchase of my pre-owned vehicle. The service did not stop there ,however, Jerry let me know if there is anything that come up or if I have any questions to contact him anytime. Also, a thank you to the Manager Freddy who made a point of making sure I was happy.

Customer: Melanie Goodine
Date: 2019-03-25
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I was greeted with a friendly hello and a handshake. My service advisor Matt was very professional All work scheduled to be completed was.. I was greeted again when I returned to pick up my vehicle. To top it off I received my car nicely washed. You can't ask for more than that.

Customer: carla sartin
Date: 2019-03-24
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This is our second time purchasing a vehicle at performance Ford used pre own. First time dealing with our salesman Wally K and treated us great with plenty of patience and helped us with all our questions. Made us feel good buying with no pressure, year later bought another and same he gave us the treatment we wanted and worked with our budget and we are very happy...thank you Wally for making car buying experience great... will consider all future buying with you...THANK YOU...

Customer: Jack & Lisa Karasarkissian
Date: 2019-03-15
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I switched to Performance Ford because they were on top of their game. After purchasing 7 new vehicles since 2010 and dealing with the other dealership, Performance Ford was light years ahead for customer service and satisfaction. I would like to thank Elaine Rueger for always going the extra mile in helping me with warranty work and following up to make sure I was 100% satisfied with everything. Great job Elaine!!

Customer: Randy Bondy
Date: 2019-02-27
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I switched to Performance Ford because they were on top of their game. After purchasing 7 new vehicles since 2010 and dealing with the other dealership, Performance Ford was light years ahead for customer service and satisfaction. I would like to thank Elaine Rueger for always going the extra mile in helping me with warranty work and following up to make sure I was 100% satisfied with everything. Great job Elaine!!

Customer: Randy Bondy
Date: 2019-02-23
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We recently brought our vehicle in for service and could not have been happier. Everyone was very helpful. Highly recommended!

Customer: Adrian Fabbro
Date: 2019-02-14
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Very happy with the 5 people on staff who I had interactions with. The work was done in a timely manner and I've had no problem since. Thank you Performance Ford.

Customer: LB CANADA
Date: 2019-02-12
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Loved my experience with Performance Ford purchasing my 2016 Ford EDGE!! Customer service was excellent in both sales and financial, with an overall very friendly atmosphere. I would highly recommend Performance Ford to family and friends!

Customer: dongling cai
Date: 2019-01-14
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We had a situation where we were not happy with the condition of our vehicle. Matt from Performance Ford Service heard about this and was extremely helpful and went above and beyond to correct it. Our family is impressed with the high level of attention and service that was provided to us. This was definitely a pleasant experience and has resulted in us letting our friends and family know of the exceptional service we received. I am quite sure that other Dealerships would not have come through for us like Performance Ford Service did. Thank you Performance Ford Service and Matt. :)

Customer: Bonnie Dominey
Date: 2019-01-11
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great customer service and care for my vehicle. if any issues arise it is always taken care of. Vehicles are always kept clean and good caring and smart techs with caring and detail oriented service advisors

Customer: Angelo Fregapane
Date: 2019-01-10
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When my new Edge experienced difficulties with the hatch cover opening and closing, I requested a service appointment. I was fortunate to be assigned to Matt Willar. After assessing the problem he advised me that because my vehicle would be required for a couple of days he would arrange a loaner vehicle for me, which he promptly did. During the time of service and repair, he kept in touch with me on a regular basis to keep me informed as the matter progressed. I appreciated this very much as it eliminated any concerns I might otherwise had as to the outcome and when my Edge would be ready for return to me.As a customer that attention to detail displayed by Matt was very comforting and in my view represents the highest ideals of first class customer service for which Performance Ford and Ford Canada should be proud. Sincerely, Richard Gates,Q.C.

Customer: Richard Gates
Date: 2019-01-06
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The team at Performance Ford in Windsor is what keeps me coming back time and time again. Myself and my entire family have purchased all our vehicles at Performance Ford. Both the Sales and Service Team are extremely professional, friendly and knowledgeable! I would not go anywhere else to buy a vehicle or have it serviced.

Customer: FASTSIGNS 658
Date: 2019-01-02
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Have been to Performance Ford several times, this last time was for my key fob which was not working properly. I was able to get a new fob & they programmed it as well. The staff is courteous and very professional. Will definitely go back if there are any other issues with my vehicle.

Customer: Dave Pickford
Date: 2018-12-18
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2016 Edge recently in for a recurrent rattle. Service Tech Kendall took the time to go out for a test drive and together her and I examined the tail light assemblies and she repaired the issue with them. Issue appears to be resolved but I know I can ask for Kendall again to look at the vehicle if this same issue returns which saves me having to re-explain the problem...which is VERY helpful. Also, have had Sue as my service advisor for years and she is always pleasant and customer service oriented!

Customer: Shane Hudson
Date: 2018-12-17
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Service was great, no issues, car was ready when I wanted it to be. Shuttle to and from work was quick and did not have to wait long for an available driver.

Customer: Rose Paton
Date: 2018-12-03
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Loved my experience with Alex Ledingham at Performance Ford purchasing my New 2018 Ford Escape!! Customer service was excellent in both sales and financial, with an overall very friendly atmosphere. I would highly recommend Performance Ford to family and friends!

Customer: Belinda Leaman
Date: 2018-11-23
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